Accounting FAQ

Our property management accounting services include:

• We use an updated computerized accounting system to provide accurate and professional reports.
• Process incoming payments.
• Process and pay vendor payments for the properties we manage.
• Answer inquiries that come in from vendors, tenants, and owners related to the financial aspects of the properties we manage.
• Provide professional monthly financial reports for the Board of Directors and owners of the properties we manage.

Yes, tenants of the rental properties we manage, as well as owners in Community Associations can login to our software and see their ledgers.  If you would like this access, please see the information below:

• If you are a tenant at one of residential rental properties we manage, please send your request to: ResidentialRM@landmarkcw.com.  Please be sure to include your name, address and best contact telephone number where you can be reached.  One of our staff members will process your request as soon as possible and an email will be returned to you with the information on how to access your account online.
• If you are a tenant at one of commercial rental properties we manage, please send your request to: CommercialRM@landmarkcw.com.  Please be sure to include your name, address and best contact telephone number where you can be reached.  One of our staff members will process your request as soon as possible and an email will be returned to you with the information on how to access your account online.
• If you are an owner at one of the community associations we manage, please send your request to: AssociationRM@landmarkcw.com.  Please be sure to include your name, address and best contact telephone number where you can be reached.  One of our staff members will process your request as soon as possible and an email will be returned to you with the information on how to access your account online

At the present time we do not have the ability for you to pay your rent or dues online.  Rent and dues can be mailed to our office at 312 N 3rd St Yakima, WA 98901.  We also have a secure drop box at this location.  Our office is open 8:00 am to 4:30 pm Monday through Friday if you prefer to drop your payment off with our receptionist.

We process all payments within 3 business days of receipt.  Once your payment is deposited to our bank it can still take a couple of days before you see the transaction posted to your bank account.  With mail and processing time, this can take 7-10 business days (possibly longer).  Please contact Landmark Management Services Property Management Accounting Department at 509-972-9520 if your payments are not processed in this timeframe.

If you use your bank’s online bill pay option, your bank may deduct the funds immediately from your account but will later process a physical check and mail it to our office.  It can take several days for us to receive the payment.  Your money is not electronically sent to us.  Please keep this in mind when you are setting up this option with your bank and allow time for processing and mail time for it to get to us by your due date.  Please remember to pay your rent/dues by your due date to avoid any additional late fees or interest.

Landmark Management Services will process all payments as quickly as possible.  Please allow 30 days for processing and payment of your invoice.

We mail out owners reports on the 10^th of every month for the previous months’ activities.

For additional questions, please fill out our Contact Us Form or call us directly at 509-972-9520. We generally respond within a 24 hour period.